Managing Expected Arrivals for Automatic Date Roll

This section enables the user to determine what action to take for any remaining arrivals.

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Cancel / No-Show

Refer to the following table and fill in the fields to mark the arrival as no show or cancel:

Field

Description

Post Cancellation fees and collect payment

If this option is selected, the user must also choose either Continue Night audit on payment method failure or Stop Night audit on payment method failure.

Post cancellation fees without collecting payment

If this option is selected, any cancellation fees will post without trying to collect payment.

Do not post cancellation fees and continue Auto Date Roll

If this option is selected, cancellation fees will not be charged, remaining arrivals will be marked as No Show, and date roll will continue.

Check-In

Refer to the following table and fill in the fields to mark the arrival as checked-in:

Field

Description

Continue Auto Date Roll on check-in with CC Auth failure

If this option is selected, remaining arrivals will be checked in even if there are credit card auth failures.

Stop Auto Date Roll on check-in with CC Auth failure

If this option is selected, remaining arrivals will be checked in unless there is a credit card auth failure, in which case date roll will stop.